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Testimonial

About a year ago I assumed responsiblies for three family-owned income properties in Oakland. I walked into the Grand Lake office of Better Homes and Gardens and started interviewing people to see if I would be interested in any of them to handle our deal. Not finding the person I wanted in the office that day I left my contact information and asked that someone with expperience selling the kind of properties we owned to call me. Richard not only passed that first phone interview when he called me later, but over the next several months exhibited the patience and the tenancity that we needed to handle our special situation. 
I am not local anymore so Richard had to deal long distance with me (the guy making the decisions) and still keep the locals happy (the guy with no authority but with all the keys). After a few delays that we caused, Richard stuck with us and assisted us in many ways that go far beyond the normal realtor duties. He became a trusted advisor dealing with significant on-location issues that I could not handle on my own from afar.
Right from the start Richard recommended a marketing plan that fit perfectly with my own thinking and he proved many times over that I had chosen correctly when we signed the listing over to Richard. We could not have been more pleased with the end result. When the serious marketing efforts started, we had offers on three old, deteriorating, large income properties that far exceeded our list prices by a combined total of several hundred thousand dollars. 
I firmly believe there are only a very few agents who could have pulled off the same result. I highly recommend Richard for any real estate needs in the East Bay. 
—Kent P.